5/5 Google Service Rating | Serving Ohio Since 1995 | 20,000+ Cylinders Serviced
Business hours: Mon–Fri 8AM–4:30PM | Loveland, OH | Mon–Fri 8AM–4:30PM | (513) 575-5552

Privacy Policy

This policy explains how Hydramachine Inc. collects, uses, and protects information shared through our website and communication channels.

Effective Date:

1. Scope

This Privacy Policy applies to information collected through hydramachine.com, related online forms, and direct communications with Hydramachine Inc. It does not apply to third-party websites or services that may be linked from our site.

2. Information We Collect

Information You Provide

When you contact us, request a quote, or submit a form, we may collect details such as your name, company name, email address, phone number, service interests, and message content.

Automatically Collected Information

When you use our website, we may collect technical information such as IP address, browser type, device type, operating system, referring pages, and general usage activity to help maintain and improve site performance.

3. How We Use Information

  • Respond to inquiries and service requests
  • Provide quotes and project-related communication
  • Improve website functionality and user experience
  • Maintain business records and internal operations
  • Comply with legal obligations

4. Information Sharing

Hydramachine Inc. does not sell personal information. We may share information with trusted service providers who support our operations (for example, website hosting or form processing), or when disclosure is required by law, legal process, or to protect rights, safety, or property.

5. Cookies and Similar Technologies

Our website may use cookies or similar technologies to support core functionality, measure website performance, and improve user experience. You can manage cookies through your browser settings.

6. Data Security

We use reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, disclosure, or misuse. No system can be guaranteed fully secure, but we take data protection seriously.

7. Data Retention

We retain information for as long as needed to fulfill business purposes, respond to requests, maintain records, and meet legal or regulatory requirements.

8. Your Choices

You may contact us to request updates or corrections to your information, or to ask questions about how your information is handled. If you no longer want communications from us, you may request to opt out.

9. Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Us

If you have privacy-related questions, contact: